Two new laws target surprise charges like resort fees, cleaning fees and service fees, forcing companies to tell you about them before you book, even if you live elsewhere. Here’s what you need to know.
Derek M. Norman, The New York Times
Last May, Samir Bhavnani, a 47-year-old tech executive from San Diego, was planning a trip to Palm Springs, Calif., where he planned to propose to his girlfriend. He found the perfect spot on Vrbo: It offered a “spa in a grotto,” a slide and a swim-up bar and had plenty of five-star reviews.
He decided to book two nights, at $595 a night. But somehow, the total came to about $2,300.